One regulation. Done exactly right.
CDLVOE is narrowly built for FMCSA § 391.23 verification of employment — the 30-day previous-employer investigation that quietly fails most carriers. Below is the line-by-line view of what we cover, how, and where the evidence lives.
01FMCSA Regulations covered
Application for employment
CDLVOE's kiosk collects a § 391.21 application: ten years of employment history (every employer for three years, CDL jobs for the seven before), the accident and violation disclosures, license history, and the driver's signed affirmation of accuracy. The PDF importer reads the same fields from an application filled in on paper.
Investigation and inquiries
The heart of CDLVOE. Every previous DOT-regulated employer is contacted in your company's name inside the 30-day window, on the channel your contact details support. Replies are matched, filed, and timestamped. When an employer cannot be reached, your good-faith effort — three attempts in CDLVOE's default cadence — is documented in your file automatically.
Drug & alcohol history: the Clearinghouse first
Since January 6, 2023, § 391.23(e)(4) answers the drug-and-alcohol part of the investigation through your pre-employment Clearinghouse query for FMCSA-regulated previous employers, so CDLVOE leaves those questions out of the inquiry by default. Where the rule still sends you to the previous employer directly — a driver tested under another DOT mode, or one who has not finished a follow-up testing plan — you add the § 40.25 questions for that employer, and the reply is captured and filed against the driver record.
Driver qualification file retention
Every verification, every reply, every signature — held for the duration of employment and the three years past separation that § 391.51(c) and § 391.53(c) require, then purged on the carrier's defined schedule.
Plain-English security. No theater.
We don't wave around audit logos we haven't earned. Here is exactly how driver data is stored, transmitted, and retained.
Encrypted where it counts
Driver SSNs and every stored credential are sealed with AES-256-GCM before they reach the database, under a key held outside it. TLS in transit.
US data residency
Hosted in US data centers. Inbound fax pages are OCR'd on the server itself, so § 391.23 page images are never sent to a third-party OCR service.
Retention on the federal clock
§ 391.53(c) requires a driver's investigation history for as long as they are employed, plus three years. CDLVOE refuses to delete a hired driver's verification record inside that window. The access log runs four years.
Controlled access, logged
§ 391.53(a) limits who may see a safety performance history. Roles gate it record by record, and every retrieval is written to an append-only log with actor, role, IP and timestamp.
When the auditor knocks.
CDLVOE exports the qualification file as a binder: a § 391.23 summary PDF carrying every attempt, every reply and the investigator certification, the signed consent and rights notice, and each employer's response filed under that employer. One driver, or up to 200 in a single export.