One regulation. Done exactly right.
CDLVOE is narrowly built for FMCSA § 391.23 verification of employment — the 30-day previous-employer investigation that quietly fails most carriers. Below is the line-by-line view of what we cover, how, and where the evidence lives.
Application for employment
CDLVOE's kiosk and PDF parser both produce a § 391.21 application: three years of employment, the accident and violation disclosures, licence history, and the driver's signed affirmation of accuracy.
Investigation and inquiries
The heart of CDLVOE. Every previous DOT-regulated employer is contacted inside the 30-day window on the channel your contact details support. Replies are matched, filed, and timestamped. When an employer cannot be reached, CDLVOE documents the three-attempt good-faith effort automatically.
Drug & alcohol prior-employer inquiries
The § 391.23 investigation isn't complete without § 40.25 — the prior-employer drug and alcohol testing record. CDLVOE bundles this inquiry into the same outbound request, captures the reply, and files it against the driver record.
Driver qualification file retention
Every verification, every reply, every signature — held for the duration of employment and the three years past separation § 391.51(d) requires, then purged on the carrier's defined schedule.
Plain-English security. No theater.
We don't wave around audit logos we haven't earned. Here is exactly how driver data is stored, transmitted, and retained.
Encrypted where it counts
Driver SSNs and every stored credential are sealed with AES-256-GCM before they reach the database, under a key held outside it. TLS in transit.
US data residency
Hosted in US data centers. Inbound fax pages are OCR'd on the server itself, so § 391.23 page images are never handed to a third party.
Retention on the federal clock
§ 391.53(c) requires a driver's investigation history for as long as they are employed, plus three years. CDLVOE refuses to delete a hired driver's verification record inside that window. The access log runs four years.
Controlled access, logged
§ 391.53(a) limits who may see a safety performance history. Roles gate it record by record, and every retrieval is written to an append-only log with actor, role, IP and timestamp.
When the auditor knocks.
CDLVOE exports the qualification file as a binder: a § 391.23 summary PDF carrying every attempt, every reply and the investigator certification, the signed consent and rights notice, and each employer's response filed under that employer. One driver, or up to 200 in a single export.